This page is an index, not an explanation. Nine guides sit below — one each for Business Analysis, Data & Analytics, Engineering, Finance & Ops, Founders & PMs, Marketing, People & HR, Sales, and Customer Support. Read the one for your team. Skim a second only if you genuinely sit between two.
They’re built to the same shape on purpose, because the questions a team has to settle turn out to be the same everywhere: what the operating model is, what material is safe to hand over, who owns the decision when Claude is confidently wrong, how to work across Arabic and English, and what a staged path looks like so a team can start with one small honest use and grow into the harder ones rather than attempting everything in month one.
What differs — and it’s the part worth reading closely — is the gate each team’s work has to clear before it reaches anyone outside the team. Marketing’s is brand and legal. Finance’s is verification and sign-off. People & HR’s is fairness and confidentiality. Support’s is who holds authority over a refund or a policy statement. Data’s is whether the numbers reconcile and the definitions hold. Engineering’s is review and proof. Same structure, different thing that must not go wrong. If a rollout has stalled at “people are using it, but I’m nervous,” a missing gate is almost always what you’re feeling — start there, then come back to rolling Claude out to a team.
Read more
- Business Analyst with Claude: the operating guide The playbooks show your team what to do with Claude. This is the guide that keeps every requirement traceable and every decision owned while they do it — the operating model behind the analysis. 11 min
- Data & Analytics with Claude: the operating guide The playbooks show your analysts what to do with Claude. This is the guide that keeps every number consistent, reconciled, and defensible while they do it — the operating model behind the analysis. 12 min
- Engineering with Claude: the operating guide The playbooks show your engineers what to do with Claude. This is the guide that keeps it reviewed, proven, and accountable while they do it — the operating model behind the code. 11 min
- Finance & Ops with Claude: the operating guide The playbooks show your team what to do with Claude. This is the guide that keeps it accurate, defensible, and auditable while they do it — the operating model behind the numbers. 11 min
- Founders & PMs with Claude: the operating guide The playbooks show your team what to do with Claude. This is the operating model underneath — the one that keeps product decisions sound, safe, and defensible while they move fast. 11 min
- Marketing with Claude: the operating guide The playbooks show your team what to do with Claude. This is the guide that keeps it safe, on-brand, and on-message while they do it — the operating model behind the work. 11 min
- People & HR with Claude: the operating guide The playbooks show your team what to do with Claude. This is the guide that keeps it fair, confidential, and defensible while they do it — the operating model behind the people work. 11 min
- Sales with Claude: the operating guide The playbooks show your reps what to do with Claude. This is the guide that keeps it safe, compliant, and honest while they do it — the operating model behind the work. 11 min
- Customer Support with Claude: the operating guide The playbooks show your team what to do with Claude. This is the guide that keeps it safe, on-voice, and on-policy while they do it — and the rule that a person owns every word that reaches a customer. 11 min